SHIPPING & DELIVERY OF ITEMS/ TRACKING YOUR ORDER
You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout.. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the shipment of your package. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Canadian Customers: Your order will ship via USPS. Once your package has arrived at the Canadian border it will immediately be handed over to Canada Post who will then be responsible for final mile delivery. You can then take your same USPS tracking number and input it into the Canada Post website for more thorough updates on the status of your order.
Queen C Hair does not take responsibility for products that are sent to you unregistered. If you would like it sent registered this will be at an additional cost to you.
If the destination is in the US, the carrier will be USPS and will arrive in 3-5 business days.
If the destination is in Canada, the carriers will be USPS and Canada Post and will arrive in 3-10 business days.